Q1
What are the payment terms you offer?
We accept Telegraphic Transfer (T/T) and Western Union for payments. Typically, a 30% deposit is required upfront, and the remaining 70% is due prior to shipment once you have received and reviewed a copy of the Bill of Lading (B/L). We will also provide you with images of the products and their packaging before final payment is made.
Q2
Could you please specify your delivery terms?
Free On Board (FOB) is our standard delivery term, but we are flexible and can accommodate Cost, Insurance and Freight (CIF) if that is your preference.
Q3
What is the typical lead time for delivery?
Generally, we aim to deliver within 10 to 20 days following receipt of your initial payment. However, the exact timeframe can vary based on the specific products and the volume of your order.
Q4
Is there a quality control process before shipment?
Absolutely, we conduct comprehensive testing on every item prior to dispatch to ensure quality standards are met.
Q5
What strategies do you employ to foster long-term and positive business relationships?
Firstly, we maintain high-quality products at competitive prices to ensure our customers receive value. Secondly, we treat every customer with respect and consider them as our friends, conducting our business with sincerity and aiming to build lasting partnerships regardless of their geographical location.